Take a look at the possible problems below. Try to find a match for your situation. Follow the links to get to the right information. Read through that information before you proceed. Many problems can have more than one cause.
No Hot Water
Check the pilot light. Is it on? The thermocouple provides a safety feature for a gas hot water tank. When the pilot is not on, the valve will not allow any gas to be delivered. See the article 'Hot Water Heater Pilot Light', for the information on what to do .
Did you check to see if the gas is on? Go to the article 'Hot Water Heater Gas Valve', for direction on issues with the gas valve.
Not Enough Hot Water
This gas hot water heater troubleshooting exercise starts with the thermostat. Go to 'Gas Hot Water Heater Thermostats' for a discussion. A clogged flue or vent could be the problem. See 'Venting a Gas Water Heater' for information on keeping your vent clear. A defective thermostat is also possible. The thermostat is part of the gas valve. See 'Water Heater Gas Valve Problems' for the issues surrounding this device. The dip tube is another possibility. The article 'Hot Water Heater Dip Tube' addresses this problem.
Pilot Will Not Light
You need to follow the correct procedure to light the pilot. See 'Problems with Gas Water Heater Pilot Lights' for instructions. Gas hot water heater troubleshooting usually leads you to the thermocouple. Go to the article 'Gas Water Heater Thermocouple Issues' for information on this common repair.
The other less common problem would be the gas valve. A bad gas valve will not allow any gas to go to the burner or pilot light. See 'Fixing Hot Water Heater Gas Valves' for the issues surrounding this device.
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